The LUX MARE Luxury Villa collection is part of LUX MARE LDA. This privacy policy will explain how our organisation uses the personal data we collect.

What data do we collect?

Our Company collects the following data:

If you use our contact, enquiry, or booking forms: Personal identification information such as name, email address, phone number, etc.

We also use tracking details on our website, both with Google and Facebook, which provides us with details on how you use our website, and where you have visited from. Further information can be found for Facebook and Google on the relevant platforms.

How do we collect your data?

You directly provide LUX MARE with most of the data we collect. We collect data and process data when you:

Contact us through this website

Use or view our website via your browser’s cookies or by accessing the website via an online advert such as on Facebook

How will we use your data?

LUX MARE collects your data so that we can:

Process your booking enquiry, query or contact request

Email you with special offers on other products and services we think you might like

Understand how users are interacting with our website to improve our service

Your data will only be accessible by us, our booking management company Destination Algarve, and our website management company, DMPT: Digital Media Portugal. We do not share your details with any third party suppliers or miscellaneous companies.

How do we store your data?

LUX MARE and it’s partners securely stores your data either on our servers or via email contact forms. This is only accessible by the above-mentioned persons, and data is cleared from the server within 90-days. Email contact may be kept on file longer, depending on the inquiry and booking.

Marketing

LUX MARE would like to send you information about products and services of ours that we think you might like from time to time.

If you have agreed to receive marketing, you may always opt-out at a later date.

You have the right at any time to stop LUX MARE from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact info@luxmare.pt

What are your data protection rights?

LUX MARE would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request LUX MARE for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that LUX MARE correct any information you believe is inaccurate. You also have the right to request LUX MARE to complete the information you believe is incomplete.

The right to erasure – You have the right to request that LUX MARE erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that LUX MARE restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to LUX MARE processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that LUX MARE transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@luxmare.pt

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit LuxMare.pt we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in

Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies; however, our website uses:

Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The LUX MARE website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy

LUX MARE keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 12th September 2019.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@luxmare.pt

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that LUX MARE has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office as per the contact information on the EU GDPR website relevant for your locale.